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Team Intelligence Toolsa project by Koru Consulting GmbH

Koru Conflict Cost Calculator

What is conflict in your team costing you — really?

Conflict isn't just annoying — it's expensive. Very expensive. And very few business owners know how much money is actually slipping through their fingers.

3 facts that hurt

€100k–500k

Annual conflict costs in companies with up to 100 employees

KPMG conflict cost study

30–50%

of leaders' working time goes into conflict

KPMG conflict cost study

€60,000

Average cost per bullying case

Akasor study

The hidden costs nobody has on their radar

Conflict rarely shows up with a big bang. It quietly eats up time, money and energy. Meetings drag on, decisions take longer, performance drops, good people quit.

How it works

1

Answer a few short questions

Team size, salaries, how long the conflict has been going on — that's all we need.

2

Get your calculation

Based on scientific studies, you get a realistic estimate.

3

Have your aha moment

Most people are surprised — and finally have solid arguments for change.

Ready for your reality check?

Find out what conflict is really costing you — and whether waiting it out is really your best option.

Frequently asked questions

Our employee survey came back badly – what does that have to do with conflict costs?
Yes, absolutely. Unresolved tension — and especially tension that's never spoken about — shows up first in team morale and engagement, long before it shows up in numbers. The calculator turns that vague gut feeling into a concrete number, a first step to see whether a closer look is worth it.
What does an unresolved conflict in the team really cost us?
It's more than just the working time of those directly involved: turnover, sick leave, the impact on uninvolved team members, slower decisions, delayed projects, unhappy customers. In extreme cases, even legal costs. Our calculator helps make these hidden costs tangible for your specific situation.
When does professional conflict resolution pay off – financially?
As a rule of thumb, as soon as the cost of inaction is higher than the cost of resolving it. In the medium and long term, resolving conflict always pays off, because the team or organization learns from handling conflict professionally. The calculator gives you a first, rough number for that.
Which conflict costs are invisible at first glance?
Bad team morale, which doesn't just affect the people directly in conflict, slower decisions (e.g. because information is withheld), and strained customer relationships from delayed projects never show up on a balance sheet, but they still hit your bottom line and your business.
Is every conflict automatically bad for the team or the company?
No, not at all. Conflict is actually good. It's a sign of healthy teams and companies. That applies to conflicts about substance, though. When these are handled openly and fairly, they move teams forward and are an invaluable source of information. It's a sign of a good team that it can fight for the best decision for the company. It only turns bad when conflict isn't handled well, when it's left unresolved for too long and turns into a conflict about the relationship itself.

Part of the Team Intelligence Tools

The calculator shows you what conflict costs. These checks show you where your team stands right now and how you yourself tend to react in conflict.

Team Check: Conflict Escalation Analysis

What dynamic is your team caught in? 7 minutes, based on Friedrich Glasl's escalation model.

Your Conflict Style

How do you typically react under pressure, and where does that help or hurt your team?

See all tools

Scientifically grounded — compact & practical

The Koru Conflict Cost Calculator is based on available scientific data from Germany, Europe and the US. I analyzed the most relevant studies and surveys on conflict costs in companies and used them to build a calculation model that takes several factors into account: team size, industry, conflict level and typical cost drivers.

Good to know

In one minute, the calculator shows you the order of magnitude of what conflict is costing you. It is based on studies on conflict costs and on what you tell us about your team, salaries and how long the conflict has been going on. We deliberately calculate conservatively: the result is an estimate, not a balance sheet, and it is usually all you need to decide whether a closer look is worth it.

Show sources and studies